Payment Methods

At Zenvrix Pharma, we offer secure and convenient payment options to make your shopping experience smooth and hassle-free.

About Us

Business Name: Zenvrix Pharma

Business Location: Delhi, India

FSSAI License Number: 23326009000871

Customer Support

📞 Phone: 8287732675

✉️ Email: zenvrixpharma@gmail.com

Accepted Payment Methods

We accept the following payment methods:

• UPI (Google Pay, PhonePe, Paytm, BHIM, etc.)

• Credit Cards (Visa, MasterCard, RuPay)

• Debit Cards

• Net Banking

• Wallets (where available)

• Cash on Delivery (COD), if available for your location and eligible orders

The available payment options will be displayed during checkout.

Secure Payments

All online payments are processed through trusted and secure payment gateway providers using industry-standard encryption technology.

Zenvrix Pharma does not store your:

• Credit or Debit Card details

• CVV

• UPI PIN

• Internet Banking credentials

• OTPs or passwords

Your payment information is handled securely by our payment partners.

Order Confirmation

After successful payment:

• You will receive an order confirmation via email and/or SMS (where applicable).

• Your order will be processed once the payment has been successfully verified.

If you do not receive an order confirmation, please contact our customer support.

Failed or Declined Payments

Payments may fail due to:

• Insufficient account balance

• Incorrect payment details

• Bank server or payment gateway issues

• Network interruptions

• Security verification failure

If your payment is deducted but the order is not confirmed, please contact us with your transaction details. We will assist you after verification.

Payment Verification

In certain cases, we may contact you to verify your order or payment for security reasons. Orders may be delayed or cancelled if verification cannot be completed.

Refunds

Approved refunds will be processed only to the original payment method used while placing the order, in accordance with our Refund Policy.

Refunds are generally processed within 7–10 business days, depending on your bank or payment provider.

Contact Us

For any payment-related questions or assistance, please contact us:

Zenvrix Pharma

📍 Delhi, India

FSSAI License Number: 23326009000871

📞 8287732675

✉️ zenvrixpharma@gmail.com