Privacy Policy

Welcome to Zenvrix Pharma. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our Ayurvedic and wellness products.

By using our website, you agree to the practices described in this Privacy Policy.

About Us

Business Name: Zenvrix Pharma

Business Location: Delhi, India

FSSAI License Number: 23326009000871

Customer Support

📞 Phone: 8287732675

✉️ Email: zenvrixpharma@gmail.com

Information We Collect

When you use our website, we may collect the following information:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• City, State & PIN Code

Order Information

• Products Ordered

• Order Value

• Payment Status

• Order History

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Website Usage Data

• Cookies

How We Use Your Information

We use your information to:

• Process and deliver your orders.

• Verify and confirm payments.

• Send order confirmations and shipment updates.

• Respond to your questions and customer support requests.

• Improve our website, products, and customer experience.

• Detect and prevent fraud or unauthorized activity.

• Comply with applicable legal and regulatory obligations.

Payment Information

For your security, Zenvrix Pharma does not store your:

• Debit Card Number

• Credit Card Number

• CVV

• UPI PIN

• Internet Banking Credentials

• OTPs or Passwords

All online payments are processed securely through trusted third-party payment gateway providers.

Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.

• Remember your preferences.

• Analyze visitor traffic.

• Enhance your shopping experience.

You may disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We value your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only with:

• Courier and logistics partners for order delivery.

• Payment gateway providers for secure payment processing.

• Technology service providers supporting website operations.

• Government or legal authorities when required under applicable law.

Data Security

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.

• Provide customer support.

• Meet legal, accounting, and tax obligations.

• Resolve disputes and enforce our policies.

Your Rights

Subject to applicable law, you may request to:

• Access your personal information.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information where legally permissible.

• Withdraw consent for promotional communications.

To exercise these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites. We encourage you to review their privacy policies before sharing any personal information.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised Effective Date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Zenvrix Pharma

📍 Delhi, India

FSSAI License Number: 23326009000871

📞 8287732675

✉️ zenvrixpharma@gmail.com